Playabets FICA Verification: Documents, Steps & Timeline
FICA keeps your account secure and is required by South African law.
Table of contents
What is FICA?
Financial Intelligence Centre Act (FICA) rules require betting operators to verify your identity and address to prevent fraud and money laundering.
Accepted documents
- SA ID book/card or passport (clear photo)
- Proof of address not older than 3 months (utility bill, bank statement, lease, or official letter)
- Selfie/liveness check if requested
How to submit
- Log in and go to Verification/FICA
- Upload high-quality images or PDFs
- Provide all pages where applicable
- Submit and await confirmation
Timeline & status checks
- Reviews often complete within 24–72 hours
- You can check status in your account area
- Withdrawals may be on hold until FICA completes
Common issues
- Blurry or cropped images: Retake in good lighting
- Name mismatch across documents: Update your profile
- Old proof of address: Provide a newer document
If you need help, contact support via Contact & WhatsApp.